Risk Officer

Do you have a keen eye for risk assessment and a passion for ensuring operational security?

A leading company in the gaming and betting industry is seeking a Risk Officer to join its team in Nicosia. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about risk analysis, fraud detection, and operational security.

As the deputy to the Head of Risk Operations, the Risk Officer will play a crucial role in monitoring, analyzing, and mitigating risks, ensuring the company's exposure is minimized while maintaining seamless operations.

Responsibilities:

• Monitor and approve bets based on customer profiles and risk levels
• Profile Class A and Class B clients, tagging high-risk customers and adjusting limits accordingly
• Analyze betting activity and adapt customer limits to mitigate potential risks
• Handle customer limit requests, classifications, and ticket approvals
• Identify fraudulent activity and take appropriate action, including transaction approvals, account blocking, and further checks
• Investigate suspicious alerts and apply proper risk mitigation strategies
• Assess sportsbook weaknesses based on customer activity and provide recommendations for improvement
• Ensure accurate and timely bet approvals according to customer profiles
• Analyze customer profitability and prepare reports on risky behavior
• Monitor VIP customer activity and adjust strategies accordingly
• Collaborate with internal teams, including Customer Support, to enhance risk management processes
• Oversee event and player limits, ensuring accurate adjustments and compliance with providers
• Manage betting conflicts between agents and the company
• Lead and coordinate ad hoc risk-related projects

Requirements:

• BA degree in a relevant field
• Minimum 2 years of experience in risk management, preferably in the betting or gaming industry
• Fluency in Greek and English (written & spoken)
• Strong analytical skills with experience in Microsoft Office, including Excel
• Ability to multitask and work effectively in a fast-paced environment
• Strong problem-solving and attention to detail
• Able to work on shifts from 08:00 a.m. 1:00 a.m. including weekends (on average 2 weekends per month)

What's on Offer?

• Salary depends on experience: 24000 - 27600 EUR Gross/ Year
• 13th salary
• Medical Insurance
• Provident Fund
• Hybrid work model

This is a fantastic opportunity for a risk management professional looking to take the next step in their career within a highly regulated and evolving industry.

Are you ready to develop your career in Risk Management? Send your CV to marie.pavlou@emeraldzebra.cy