UX Researcher

Join Novibet as a UX Researcher and Drive User-Centric Innovation!

Are you ready to take on a pivotal role in a dynamic, fast-growing company? If the motto "When creating digital products, you should start with the users’ needs." sounds like you,  this could be the perfect opportunity for you.

Who We Are

Founded in 2010, Novibet is a leading GameTech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil,  our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What We are looking for 

As a UX Researcher at Novibet in Athens, Greece, you’ll help the team of product designers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating a useful and usable product and drive change through research.

What you will work on

• Work closely with designers, engineers, product and business teams to identify research topics
• Design and execute end-to-end user researches using a variety of methods
• Design studies that address both user behavior and attitudes and establish sustainable and scalable UX processes
• Communicate results and illustrate suggestions in compelling and creative ways
• Understand and balance business requirements and technical constraints with user needs
• Generate insights that fuel ideation and innovation
• Analyze competitors’ experience and identify opportunities and innovations
• Organizing and conducting qualitative and quantitative research across multiple domains globally like interviews, usability testing, surveys, and analytics
• Provide designers and product stakeholders with insights of the users’ expectations
• Understand user pain points and unmet needs and encourage design iteration
• Test concepts to deliver optimal solutions or inspire product strategy
• Develop and maintain user personas, user journey maps, and other user-centered design artifacts
• Plan, build, conduct, analyze user feedback sessions to evaluate the user experience through iterations all along the development cycle
• Make research findings convincing and actionable for experts and non-experts
• Evaluate, measure and track product designs at pre-launch and post-launch stages
• Stay up-to-date on trends and best practices in UX research and design

What you bring

• Degree in Human-Computer Interaction, Psychology, Design, or a related field (equivalent practical experience will be considered)
• Minimum of 3 years of experience conducting user research in a professional setting
• Proven experience with both qualitative and quantitative research methods
• Familiarity with UX research tools and software
• Experience working with cross-functional teams, including designers, product managers, and developers
• Ability to analyze user behavior and translate insights into actionable recommendations
• Excellent communication skills with the ability to clearly articulate research findings and insights to both technical and non-technical stakeholders.
• Strong interpersonal skills to build relationships with team members, stakeholders, and users
• Strong analytical thinking and problem-solving abilities
• Ability to think critically, identify patterns, and generate meaningful insights from research data
• Ability to work in a fast-paced, agile environment with changing priorities and tight deadlines
• Excellent organizational and time management skills to handle multiple projects simultaneously
• Experience in Figma to communicate draft ideas or solutions would be considered a plus

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance:  Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🚗Alternative Transportation: Shuttle buses & Carpooling options
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable  workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.